Due to the perishable nature of our food products, we do not accept returns or exchanges, except in cases of damaged or defective items.
If you receive a damaged or defective items, please contact our customer support within 2 days of receiving your order, providing relevant details and supporting evidence. We may request photos or other documentation to assess the damage or defect.
Please note, only defective and damaged products can be returned within 2 working days from the day of delivery.
In order to get a defective item replaced,
Refund Policy
If your claim for a damaged or defective product is approved, and in case we are not able to provide you a suitable replacement, we will refund for the affected item(s) using the original payment method used for the purchase.
Refunds will generally be processed within 5-7 business days of approval.
Claims made after 2 days of receiving the order may not be eligible for a refund or replacement.
Delivery Status
For any delivery related issues, we request you to please notify us within 2 days of having received your delivery confirmation message.
Suitable action will be taken accordingly.
Incorrect or Missing Items
If you receive an incorrect item or if any item is missing from your order, please contact us within 2 days of receiving your order.
We will review the issue and take appropriate action to resolve it, which may include sending the correct item or providing a refund or store credit.
Cancellation Policy
We will be unable to cancel the order, once it has been placed on our website.